Planned multi-system outage Sunday 13 October 2024

There is an upcoming planned outage.

Planned outages allow us to update and improve our systems.

Impacted systems

  • Application Programming Interface (API) Services
  • myplace participant portal
  • myplace provider portal
  • my NDIS app

Start date and time

Sunday 13 October 2024, 12:01 am AEDT

Finish date and time

Sunday 13 October 2024, 6:00 am AEDT

Outage window

6 hoursĀ 

Impact on users

These systems will be down during the outage window. Please plan around this if required.

We are sorry for the disruption