Planned multi-system outage 1 December 2024

There is an upcoming planned multi-system outage.

Planned outages allow us to update and improve our systems.

Impacted systems

  • API services
  • myplace participant portal
  • myplace provider portal
  • my NDIS App

Start date and time

Sunday 1 December 2024, 8:00 am AEDT

Finish date and time

Sunday 1 December 2024, 10:00 pm AEDT

Outage window

14 hours

Impact on users

These systems will be down during the outage window. Please plan around this if required.

We are sorry for the disruption