System updates: Planned system outage 9 February 2025

There is an upcoming planned multi-system outage.

Planned outages allow us to update and improve our systems.

Impacted systems

  • myplace participant portal
  • myplace provider portal

Start date and time

Sunday 9 February 2025, 12:01 am AEDT

Finish date and time

Sunday 9 February 2025, 6:00 am AEDT

Outage window

6 hours

Impact on users

These NDIS systems will be down during the outage window. Please plan around this if required.

We are sorry for the disruption.