Planned system updates 11-12 July 2026

There are upcoming multi-system updates.

Planned outages allow us to update and improve our systems.

Impacted systems:

  • myNDIS Participant Portal
  • myNDIS Provider Portal
  • myPlace Participant Portal
  • myPlace Provider Portal
  • myNDIS mobile App
  • Digital Partner Portal
  • NAPIC Gateway
  • Provider Application Programming Interface (API) services
  • Integrity Portal

Start date and time

Saturday 11 July 2026, 11:30 pm AEST

Finish date and time

Sunday 12 July 2026, 6:30 am AEST

Outage window

7 hours

Impact on users

These systems will be down during the outage window. Please plan around this if required.

We are sorry for the disruption.