There are upcoming multi-system updates.
Planned outages allow us to update and improve our systems.
Impacted systems:
- my NDIS participant portal
- my NDIS provider portal
- myplace participant portal
- myplace provider portal
- my NDIS App
- Integrity Portal
- Digital Partner Portal
- Registration Portal
- Developer Portal
- NAPIC Gateway
- Provider Application Programming Interface (API) services (only calls affected)
Start date and time
Saturday 15 August 2026, 7:00 pm AEST
Finish date and time
Saturday 15 August 2026, 11:00 pm AEST
Outage window
4 hours
Impact on users
These systems will be down during the outage window. Please plan around this if required.
We are sorry for the disruption.