Changes to plan reassessments

New NDIS laws are now in effect.

From 27 August, some changes start.

This includes changes to who can ask for a plan reassessment, and what participants need to do when they ask us to reassess their plan.

What’s changing

From now on, only a participant, their nominee or their child representative can request a plan reassessment.

Plan reassessment requests need to be submitted on the correct form, which can be downloaded from our website.

The completed form needs to tell us what’s changed and why the participant needs a reassessment.

It must include evidence, which may have to come from a GP or health professional.

Once we have the information we need, we’ll make a decision within 90 days. 
We’ll decide whether to:

  • reassess your plan
  • not reassess your plan
  • vary your plan.

We’ll let you know our decision, and why we’ve made it.

Find out more about plan reassessments.

Plan variations

Participants can still request a plan variation if the changes to their support needs are urgent, minor or short-term.

We have a form that participants can complete to request a plan variation, but they can also contact us to discuss their needs, especially if their situation is urgent.

Participants can speak with their my NDIS contact for help deciding what type of plan change they need, or what evidence to include.

Which other changes are in effect

The new laws mean that there will be further changes to the NDIS.

Most changes will be gradual.

We’ll keep updating our website with the latest information about changes and what they mean.

Right now, you should keep using your plan and supports as usual.

We’ll let you know if a change affects you.

Learn more about the new NDIS laws.