During the COVID-19 pandemic, we changed what happens when your plan reaches its end date.
If your plan reaches its end date and your new plan hasn’t been finalised yet, your current plan will be automatically extended for up to 12 months.
This means that your current funding will automatically continue for up to 12 months, or until your new plan can be finalised, because we don’t want you to have any gaps in your funding or supports.
This change is part of our commitment to deliver a quality experience for you.
For more information about plan extensions, visit the plan extensions webpage.