Planned outage to my NDIS app on 12 February

Please find below details of an upcoming planned outage.

Planned outages allow us to update and improve our systems.

Impacted system

  • Application Programming Interface (API) - providers
  • myplace participant portal
  • myplace provider portal
  • NDIS mobile app 

Start date and time

  • Sunday 12 February 2023, 12am AEDT

Finish date and time

  • Sunday 12 February 2023, 4am AEDT

Outage window

  • 4 hours

Impact on users

Impacted systems will be unavailable during the outage window. Please plan around this if required.

We are sorry for the disruption.