Please find below details of upcoming planned outages.
Planned outages allow us to update and improve our systems.
We are sorry for any disruption they may cause.
Sunday 16 April multi-system outage
Impacted systems
- myplace participant portal
- myplace provider portal
- my NDIS mobile app
Start date and time
Sunday 16 April 2023 at 12am AEST
Finish date and time
Sunday 16 April 2023 at 6am AEST
Outage window
6 hours
Impact on users
These systems will be unavailable during the outage window. Please plan around this if required.
Tuesday 18 April single-system outage
Impacted system
- my NDIS mobile app
Start date and time
Tuesday 18 April 2023 at 7am AEST
Finish date and time
Tuesday 18 April 2023 at 9am AEST
Outage window
2 hours
Impact on users
This system will be unavailable during the outage window. Please plan around this if required.