System outage: myplace portals and my NDIS app

Please find below details of an upcoming planned outage.

Planned outages allow us to update and improve our systems.

Impacted systems

  •  my NDIS app 
  • myplace participant portal
  •  myplace provider portal

Start date and time      

Sunday 21 May 2023  at AEST 12 am

Finish date and time

Sunday 21 May 2023 at AEST 6 am

Outage window

6 hours

Impact on users

These systems will be unavailable during the outage window.

Please plan around this if required.

We are sorry for any disruption this outage may cause.