Search Site

The National Disability Insurance Agency (NDIA) has published the NDIA Position Statement Conflicts of Interest in the NDIS Provider Market . From May to July 2024, the NDIA met with participants, providers, and disability organisations to understand experiences people have had with conflicts of interest and what resources would help support them to manage the conflicts. Following the co-design sessions, the NDIA developed the Position Statement, information and resources to support and educate participants and providers on conflicts of interest in the NDIS provider market.

The National Disability Insurance Agency (NDIA) would like to inform National Disability Insurance Scheme (NDIS) participants, their families and carers and NDIS providers on work undertaken to identify, disclose and manage conflicts of interest in the NDIS provider market.

The Children’s Expert Advisory Group (CEAG) met on 18 December 2025. The meeting was held online. Focus of the meeting The Chair, Amity Durham, Deputy CEO, Children, Specialised Services and Scheme Interfaces, National Disability Insurance Agency (NDIA) opened the meeting. The focus of the December 2025 meeting included updates on work to review the pricing of NDIS supports, early work developing a new support needs assessment approach for young children in the NDIS, and outcomes from workshops held with members out of session. Market reforms – pricing update The NDIA has released 2 discussion papers and surveys seeking input to...

The NDIA wants to make sure its work is culturally safe. This means creating systems, services, and workplaces where First Nations people with disability feel respected, valued and heard.

The NDIA wants to make sure its work is culturally safe. This means creating systems, services, and workplaces where First Nations people with disability feel respected, valued and heard.

Key themes and insights from the Disability Representative and Carers Organisation (DRCO) Forum held on 20 November 2025.

The NDIA has released an Inclusive Recruitment guide. This guide is for NDIS employment providers.

The NDIA has released new service agreement resources to help participants and providers develop clear, easy to understand service agreements.

This is a summary of the NDIS Co-design Advisory Group (CAG) meeting on 23 June 2025.

Quote from attendee: The experience needs to be fair and supportive. Some people are helpful, but others are not. We need consistency- and trust and transparency are key. What we talked about Topic 1: Blue-sky thinking around Support Needs Assessments (SNA) The group stepped back from current processes to explore fresh, creative ideas for the experience of a Support Needs Assessment. In breakout rooms, parent and carers chose their own discussion topics using research materials as prompts. Facilitators supported only when needed, keeping the conversation parent and carer led. Topic 2: Exploring the plan handover phase – meeting and discussing...