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The NDIA’s three-year pricing workplan sets out a staged program of pricing improvements designed to ensure NDIS markets are able to deliver high-quality, sustainable supports for participants.

Information about Working in our new computer system.

To help deliver our new computer system, we’ve built a new portal called the my NDIS participant portal. The my NDIS participant portal is for participants with NDIS plans developed in our new computer system.

Information about claims and payments in our new computer system.

myID and RAM All providers and their employees must use myID and Relationship Authorisation Manager (RAM) to access NDIS provider portals. myID is the Australian Government’s Digital ID app used to verify your identity. RAM is an authorisation service that allows you to act on behalf of a business online when linked with your Digital ID. myID and RAM has replaced Provider Digital Access (PRODA). Important reminder: If you are new to the NDIS provider portals, your myID email address will be used to populate your contact information in the portal. You can check and update your contact email and...

Participants will continue to choose their preferred support coordination and/or recovery coach provider if their plan is in our new computer system.

If you are working with a participant with a plan in our new computer system, the way participants select their plan manager and the  plan management rules  for providers and participants do not change. Plan managers will continue to help participants to manage funding in their NDIS plan. This includes helping participants to understand the types of supports they can purchase, help them to monitor their budget, and pay invoices for NDIS funded supports on their behalf. Participants will meet with the NDIA planner who approves their plan.  At this meeting, planners will talk to participants about how they want to manage their...

There are several ways to engage with the NDIS. This page brings together opportunities for participants, their families and carers, and community members to take part in co-design and engagement activities. This helps us improve how the NDIS works.

Learn about how we support people of all genders in the workplace.

The current and past NDIA annual reports including accessible versions for downloading.