Latest news

The Fraud Fusion Taskforce (FFT) has revolutionised the fight against criminals who try to steal government payments from those who need it most. In the two years since its inception, the FFT has launched more than 500 investigations and referred 50 people to court accused of ripping off millions of dollars from people with disability and Australian taxpayers. Set up by Minister for the National Disability Insurance Scheme (NDIS) and Government Services the Hon. Bill Shorten MP in late 2022, the FFT has stopped more than $60 million in estimated fraud, with billions in NDIS payments alone currently under investigation.

The multi system access issue is now fixed.

There are some important changes to our normal operating hours this festive season.

There is an upcoming planned multi-system outage.

Following the recent announcement regarding NDIA legislation, we are evaluating the changes necessary for the Pricing Arrangements and Price Limits (PAPL) 2024-2025. The NDIA considers this a priority, and we recognise the importance of keeping you informed. We will share a further update soon.

The National Disability Insurance Agency (NDIA) has published the NDIA Position Statement Conflicts of Interest in the NDIS Provider Market. From May to July 2024, the NDIA met with participants, providers, and disability organisations to understand experiences people have had with conflicts of interest and what resources would help support them to manage the conflicts. Following the co-design sessions, the NDIA developed the Position Statement, information and resources to support and educate participants and providers on conflicts of interest in the NDIS provider market.