NDIS participants are seeing faster decision-making through the Administrative Appeals Tribunal (AAT), thanks to targeted alternate dispute resolution initiatives. For AAT matters received in the past 12 months, the median weeks to close for matters resolved has almost halved from 31 to 18 weeks, latest data shows.
Due to a technical issue, the National Contact Centre is unable to process some requests.
We’ve made some changes to the myplace participant portal.
The NDIA Annual Report 2022-23 is now available.
Please find below details of 2 upcoming planned outages. Planned outages allow us to update and improve our systems.
The National Disability Insurance Agency (NDIA) has established a second round of demonstration projects titled Empowering participants: Information, assistance and connections.