Reviewing my plan

Participant booklets

Three participant booklets are available to support people with disability and participants throughout their NDIS journey.

The third booklet in the series includes useful information to help you prepare for your plan review.

Booklet 3 - Using your NDIS Plan

Booklet 3 covers:

  • Understanding what’s in your plan
  • Learning how to use your plan
  • Choosing and managing supports and services
  • Reviewing your plan and progress

Plan reviews are a normal part of the NDIS. Your plan review will help you to measure your progress against your personal goals, explore new goals and identify any changes in your life.

When you become a participant in the NDIS, you will receive a plan which funds reasonable and necessary supports that assist you in your daily living. This plan also helps you achieve your personal goals such as increasing your independence or learning a new skill.

During your plan review, you will be able to provide feedback on what supports are working for you and how you are progressing in achieving your goals.

You will also have the opportunity to explore and set new personal goals building on your previous achievements.

Plan reviews could be scheduled up to two years apart dependent on personal circumstances and goals. Your NDIS representative will make sure you’re comfortable with when your next plan review will take place, how it will take place, and will ensure you’re given the right amount of time to achieve your goals.

Getting ready for your plan review

You can work with an NDIS representative, friend or family member to prepare for your plan review.

If you have a Support Coordinator funded you can work with them to prepare too.

Have a think about your goals in both the short and long term. Knowing what you would like to work towards will help you to think about the supports and services you may need to achieve these goals.

Before you start your plan review, it can also be helpful for you to explore options to get involved in your local community through activities such as sport clubs, local theatres, special interest and community groups.

Who will conduct your plan review?

Depending on your circumstances you can work with different people to review your plan.

You might work with an NDIA planner or with a Local Area Coordination (LAC) and Early Childhood Early Intervention (ECEI) partner in your community to review your plan.

The NDIA is partnering with suitably experienced and qualified organisations across the country, organisations with strong local knowledge and understanding of the needs of people with disability or developmental delay, to deliver LAC and ECEI services on behalf of the Agency.

ECEI partners in community will work with children (aged 0-6) and their families through best-practice and family-centred approaches including plan reviews.

LAC partners in community will work with many participants (aged 7- 65) and their families to develop your first plan, start your plan and review your plan.

Talk to your NDIA representative about who you will be working with when your plan is reviewed.

Changing your plan

If your personal circumstances change significantly and this affects the supports you need from the NDIS, you can request a plan review at any time by completing the change of circumstances form.

You can download the change of circumstances form and find out more information on the change of circumstances page.

If you are unhappy with a decision about the support budget(s) in your plan you request a review of the plan decision. To find out more about requesting a review of your plan you can contact us on 1800 800 110 or visit the internal review of a decision page on our website.

Sharing your plan

Your NDIS plan is yours.

You can choose who you share the details of your plan with, including if you would like to share your plan with anyone other than your providers, for example with a doctor or family member.

Visit the Sharing your plan page for more information.

Transitioning from the NDIS

Under the NDIS Act, early intervention support is available to both children and adults who meet the early intervention requirements.

The aim of early intervention is to alleviate the impact of a person’s impairment upon their functional capacity by providing support at the earliest possible stage.

If a person has entered via the early intervention requirements their eligibility will be assessed at each plan review.

In some cases reviews may determine that early intervention has increased a person’s independence and decreased their need for additional support, meaning they can transition from the NDIS.

People and children determined to need additional support under the NDIS will continue to receive funded support as a participant.

Visit the Transitioning from the NDIS page for more detail.

Paying providers when there is a gap in-between plans

A small number of NDIS participants may have a gap between their current plan’s start date and the previous plan’s end date.

If a participant is waiting for a plan review and their plan has expired, if a support is in line with what a person was previously receiving in their plan, the NDIA will cover that expense.

The NDIA will extend the old plans to the day before the start of the next plan.

This will enable providers to receive payment under your old plan for services they may have provided during the gap period.

Downloadable resources