Supports in employment

The NDIS can fund supports in employment for participants who need extra help to achieve their employment goals.

Generally, these supports are greater than what may be reasonably provided by an employer or with the support of Disability Employment Services (DES) .

Pricing for supports in employment

On 1 July 2020 the NDIS introduced new pricing for supports in employment that gives participants greater choice and control about where and how they work, who provides their supports, and creates new opportunities for providers.

Supports in employment are primarily delivered in Australian Disability Enterprises (ADEs). Around 20,000 NDIS participants work in ADEs. 

With the supports in employment pricing changes, participants can use these supports in a wider range of employment settings, not just in ADEs.

The new pricing also means that while participants will continue to receive the support they need, providers now claim these supports in a different way.   

What’s changed?

From 1 July 2020, funding for these supports moved from a participant’s Capacity Building budget, into their Core budget. This will happen as they receive new or renewed plans.

Participants can use their plan funding for frequent and ongoing on-the-job employment supports.

They can use these supports in any workplace they choose, including government and non-government organisations, an ADE, social enterprises, micro-businesses, or in self-employment or a family run business. 

As with other group-based Core supports, the Price Guide now lists a single unit price for each different time of the day or day of the week.

This means that providers will claim all supports against the appropriate one-to-one support items by dividing the time spent with the work group equally across all members of the group. 

Having a single unit price both eases provider administration and ensures participants are paying for the supports they actually receive.

View the NDIS 2020-21 Price Guide and Support Catalogue.

These changes aim to improve employment outcomes for NDIS participants. It gives them more choice and control over where they work and who supports them to achieve their employment goals.

Transitioning to the pricing framework

In order to support ADE providers, there is an 18-month transition period. 

This means ADEs can choose when to move to the new pricing until 31 December 2021, but from 1 January 2022 they must claim using the new pricing framework. 

Detailed information and resources for participants and providers are available to support the transition.

Supports in employment handbook

Download the supports in employment handbook for more information on the transition to the pricing framework:

This handbook should be used with the NDIS Price Guide.

This page current as of
22 January 2021
Indicates required field
Was this page useful?*
Why not?