Reasons for leaving the NDIS

There are several reasons why you might leave the NDIS. When you leave the NDIS, you’ll no longer be a participant when you leave the NDIS. This means your plan will stop and you can’t use your funding.

You choose to leave

You might want to leave because you don’t want to be on the NDIS anymore. Perhaps you've met your goals or developed your skills and independence.

What to do if you choose to leave

You must let us know in writing if you want to leave the NDIS, by completing the leaving the NDIS form.

Leaving the NDIS form

Download the leaving the NDIS form

You can return the form by:

You can also start the process of leaving the NDIS by contacting your my NDIS contact.

Your plan ends on the day you let us know in writing if you choose to leave the NDIS.

You can’t use your funding once you let us know you wish to leave.

Your eligibility has changed

Sometimes a change to your situation can mean you’re no longer eligible for the NDIS.

These changes can include:

  • you no longer meet the disability or early intervention requirements
  • a child with developmental delay has turned 6 years old and no longer meets the early intervention or disability requirements
  • you’re moving to a different country
  • you’re no longer an Australian citizen, permanent resident or hold a protected special category visa.

We’ll contact you to complete an eligibility reassessment if we think you might not be eligible anymore.

We’ll let you know when you’ll leave the NDIS if we find you’re no longer eligible. You’ll have 90 days to make any final claims.

We’ll also help you to the leave the NDIS. Your my NDIS contact can help you connect with community and other mainstream supports once you leave.

If you disagree with our decision

You can ask for an internal review if you don’t agree with our decision.

You’ll need to ask for an internal review within 3 months after we tell you in writing that you’re no longer eligible.

You move into residential aged care

You’ll leave the NDIS if you move permanently into residential aged care for the first time after turning 65. When we say residential aged care, we mean a service funded by the Department of Health’s aged care system.

Let us know if you’re moving to aged care

You need to let us know if you move into residential care or begin receiving home care services after you turn 65. This is because you can’t get NDIS and aged care supports at the same time.

Let us know you’ve moved into aged care by:

Learn more about moving into a residential care facility .

You start receiving home care services from aged care

You’ll leave the NDIS if you start getting home care services from the aged care system after you turn 65. When we say home care services, we mean services funded by the Department of Health’s aged care system.

If this is you, let us know by:

Learn more about receiving home care services .

If you disagree with our decision

You won't be able to ask us for a review after you move into residential care or are receiving home care services.

Someone has died

When a participant dies, they leave the NDIS.

A death is always a challenging time. We prioritise the wellbeing of participants’ family and carers during the leaving process. The person looking after the details can get help from a bereavement support officer if they wish.

Learn more information visit what is needed when a participant dies.

Finalising your plan

Your plan will stop and we won’t fund any NDIS supports after you leave the NDIS. Your my NDIS contact can help you organise your final payments and connect you with services in your community if you want them.

NDIS laws say we must keep your information on our records, even when you leave the NDIS. You can always apply to become a participant again if your situation changes after you leave.

Our Guideline

Download the leaving the NDIS guideline:

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