Many participants have told us they prefer to use apps because of their phone’s accessibility features.
They also told us they would like an app for managing their NDIS budgets, like a banking app.
In July 2020 the NDIA started testing an early version of the app with participants.
Since then, participants, nominees, child representatives and organisations have all given us feedback on how to make the app better.
Participants and their representatives have given over 700 pieces of feedback about the app.
That feedback was used to improve the app with regular updates.