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This is a summary of the Participant Reference Group’s (PRG) recent meeting. The PRG consists of 23 participant and carer representatives across Australia. The PRG is a key platform to ensure the participant voice is heard and understood by the National Disability Insurance Agency (NDIA). Feedback from meetings is used to inform strategy, policy development, system and service delivery development and review, to support continuous improvement. Chairperson’s welcome Donna Purcell, NDIA Branch Manager, Office of the Participant Advocate, welcomed members to the first meeting for 2024. Donna also welcomed 7 new PRG members to their first meeting. This meeting was...