The NDIS provides the necessary funding to people with a permanent and significant disability so they can access the supports and services they need to live and enjoy their life.
Every NDIS participant has an individual plan that lists their desired outcomes, the supports they will use and the funding they have received.
Providers are one of the main contact points for NDIS participants.
What providers do
Providers are an important part of the NDIS, delivering supports and services that help participants achieve their goals.
Providers can be registered with the NDIS Quality and Safeguards Commission (NDIS Commission) or unregistered.
- if you are ready to become a NDIS provider
- what supports and services are funded by the NDIS
- requirements and eligibility
- the difference between the NDIS Commission, the NDIS and the NDIA.
When registering, providers choose which ‘registration group(s)’ to apply for. A registration group is linked to the types of services you may offer.
Registered providers can demonstrate they have met the specific quality and safeguards requirements as part of their marketing to potential participants.
Benefits of being a registered provider
The benefits of being a registered provider include:
- connecting and delivering supports to a wide range of participants, including those with NDIA-managed funding
- being part of a vibrant, innovative and competitive marketplace
- marketing your services as being a registered provider
- extending your online presence through the NDIS Provider Finder tool in the myplace provider portal
- accessing online business systems through the myplace provider portal, including tools to manage your service bookings and fast payment processing
- accessing updates and information from the NDIS about business system and process changes, including tools and resources that you can use to train your staff
- access to supplementary training modules offered by the NDIS Commission.
Who providers work with
Plan managers and support coordinators
Plan managers and support coordinators create and manage connections between NDIS participants and supports, offering participants self-direction, choice and value.
Participants can choose to have a registered plan management provider to manage their funding and budget for the supports in their plan.
Support coordinators help participants to implement supports in their plan, including informal, government services, community activities and funded supports.
Partners in the Community
The NDIS Partners in the Community program supports NDIS implementation at a local community level.
The NDIA partners with suitably experienced and qualified organisations in the community who have strong local knowledge and understanding of the needs of people with disability or developmental delay.
Partners delivering Local Area Coordination (LAC) services are key NDIS contacts within the community for people aged over seven years.
Early Childhood Early Intervention (ECEI) partners deliver ECEI for children aged 0 to six years.
Local Area Coordinators (LACs)
Local Area Coordination (LAC) partners are organisations with local knowledge of disability services and their community.
They work with the NDIA to deliver LAC services for people aged seven years and over. This includes linking participants with the NDIS and to community and mainstream supports in their area.
LACs can help participants understand and access the NDIS, create, implement and review their plan.
Partners delivering LAC services also help make the community more welcoming and inclusive.
Early Childhood Early Intervention (ECEI)
Partners delivering ECEI provide early childhood intervention support to children under seven years of age who have a developmental delay or disability.
Early childhood partners help children and their families access supports and services that are tailored to the child’s needs. They also help with connection to other services such as community health services, playgroups or other activities available in the local area.
Early childhood partners will:
- provide information
- connect children with the most appropriate supports in their area
- provide some initial supports
- help make an access request if a child requires longer-term early childhood intervention supports.