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The Australian Government is taking action against some unscrupulous providers who are exploiting the National Disability Insurance Scheme (NDIS) by encouraging thousands of participants to spend their NDIS funding too quickly and on non-disability supports. This week, the National Disability Insurance Agency (NDIA) and the NDIS Quality and Safeguards Commission have taken the initiative to write to plan managers and support coordinators who support NDIS participants, reminding them of their obligations. Earlier this month, both the Federal Budget and the NDIA’s Quarterly Report showed that intra plan inflation was a major cause of growth in the Scheme. NDIS Minister Bill Shorten said the letter to plan managers also reflects anonymised data matching between 900 NDIS plan manager ABNs and the ATO, which showed that 343 of those ABNs would have failed a statement of tax record at the time.

We are pleased to announce that the NDIS has created a new online tip-off form to streamline the reporting of suspected fraud and non-compliance. You can find it on our report suspicious behaviour page.

We’re pleased to let you know the my NDIS app is now working as normal and we are monitoring its performance. We thank you for your patience and apologise for any disruption this may have caused.

We’ve identified an issue with the my NDIS app and currently working to fix it urgently.

Cultural and Linguistic Diversity (CALD) Strategy and Action Plan 2024-2028 released

The NDIA is aware of issues impacting updates to bank account details of some participants with a plan in our new computer system.