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Services Australia has opened a refurbished service centre in Perth where staff can help you access NDIS services.

The NDIA has published the results from our annual Provider Sentiment and Satisfaction Survey 2020, and are pleased to see key indicators either improve or remain steady.

Important changes to our normal operating hours this festive season, and details about scheduled participant and provider payment runs.

Due to planned maintenance, the myplace participant portal and myplace provider portal will be unavailable from 10.00pm on Friday 11 December to 7.00pm on Sunday 13 December 2020, Australian Eastern Daylight Time (AEDT).

Participants with high out-of-pocket taxi costs will receive an automatic increase in their transport funding today. Participants with very high out-of-pocket taxi costs or complex needs have been contacted by the NDIA to review their transport funding.