Scammers are currently targeting providers with a malicious ‘phishing’ email. Recent phishing emails falsely use the name of NDIA Chief Executive Officer, Martin Hoffman and request providers to update their details. To report suspicious emails, or if you think you may have been scammed, you can call the NDIS fraud reporting and scams helpline on 1800 650 717 or email fraudreporting@ndis.gov.au

The NDIA is rolling back an update to the myplace provider portal, made 19 September 2020.

Queensland’s transition to the National Disability Insurance Scheme (NDIS) will be officially completed on 1 October 2020, when NDIS Full Scheme arrangements take effect.

The NDIA has released a new consultation paper and participant suvey to seek feedback on proposed short-term improvements to Supported Independent Living (SIL).

Providers may be experiencing issues accessing the myplace portal via PRODA authentication. Our technical teams are urgently investigating the issue.

Due to planned maintenance, the myplace participant portal and provider portal will be unavailable from 10.00pm on Saturday 19 September 2020 to 1.00am Sunday 20 September 2020, Australian Eastern Standard Time (AEST).