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We have answered some questions to help you to continue to deliver supports to participants through this time. Providers are encouraged to regularly check the Department of Health and state or territory specific information for the latest advice.

On this page: Direct claiming for temporary COVID-19 supports Personal protective equipment (PPE) Vaccination supports Supported independent living (SIL) Cancellations Loading payment Meal preparation and delivery Direct claims for one-off deep cleans Telehealth

Coronavirus (COVID-19) information is available below and will be updated as needed. Please refer to the NDIS COVID Addendum on the Pricing arrangements page for the latest information on COVID-19 temporary support measures by area and timeframe. For a free-of-charge translator or interpreter phone 131 450.

Information about pricing updates, including new pricing arrangements and price limits

On this page: Personal protective equipment Rapid Antigen Test (RAT) Health and safety Meal preparation and delivery COVID-19 is a respiratory illness caused by the coronavirus and can cause severe illness for some people with disability. Some people recover quickly from it and others may be at higher risk of getting very sick. For more information on how to protect yourself and those you care for, and what to do if you get COVID-19, visit the Department of Health and Aged Care website (external). The best way to protect yourself from COVID-19 is by staying up to date with vaccinations...

The COVID-19 pandemic changed the way some supports can be delivered, with technology enabling support continuity through telehealth, video conferencing and other technologies.

With coronavirus (COVID-19) changing circumstances, the way you may be using your plan budgets is also changing. We have also answered questions about your plan and planning.

These include evaluations of key services or pilots, including Independent Assessments, Community Connectors and our COVID-19 response. We explore what works well, and what we can do better, to improve services.

Some offices may be temporarily closed to the public as a precaution during the coronavirus (COVID-19 pandemic). They are still operating, and ask that you call with your enquiries or to arrange an appointment.

Find more information about ECEI and LAC services in ACT, including your Partner in the Community.