The information on this page is regularly updated.

You can phone the NDIS Contact Centre on 1800 800 110 and select option 5 if your situation has changed due to COVID-19. 

COVID-19 vaccination

All Australians are encouraged to have the free COVID-19 vaccine.

All NDIS participants aged 12 and over, their carers and support workers are eligible to receive a COVID-19 vaccination.

The fastest way to book is using the Department of Health Vaccine Clinic Finder .

If you have any questions about the COVID-19 vaccination, you should discuss these with your GP/doctor.

Accessible vaccination clinics

Some states and territories provide additional services to make it easier for people with a disability to get vaccinated. Further information is available on the Department of Health website .

Easy access link for COVID-19 vaccinations

The NDIA has partnered with the Pharmacy Guild of Australia to provide an easy access link for NDIS participants to book a COVID-19 vaccine .

More than 3,500 community pharmacies are participating across the country and more than one million doses of Moderna will be available through pharmacies in October in addition to the Astra Zeneca vaccine.

To book:

  1. visit the pharmacy bookings website  
  2. select your local pharmacy
  3. choose which vaccine (Moderna or Astra Zeneca) you would like to receive
  4. make a booking. 

If you need support to attend an offsite COVID-19 vaccination appointment, we encourage you to talk to your support worker or support coordinator.

Vaccine enablement payments

Some providers can claim a COVID-19 vaccination payment for assisting NDIS participants to access the COVID-19 vaccine, including through their local pharmacy, GP, or other location such as a vaccination hub.

Learn more about vaccine enablement payment conditions and eligibility on the For providers - coronavirus (COVID-19) page.


We want to ensure that all eligible NDIS participants aged 12 and over, their carers and support workers are supported to overcome any barriers they may face and to receive both doses of a COVID-19 vaccine to protect the community.

Your local GP/doctor can help answer any questions you may have. There are a range of additional free resources available:

  • Disability Gateway
    • Phone (free call): 1800 643 787
    • Available Monday to Friday 8am to 8pm (AEST). It is not available on national public holidays.
    • If you are deaf, or have a hearing or speech impairment, you can also call the National Relay Service on 133 677.
  • National Coronavirus Helpline
    • Phone (free call): 1800 020 080
    • Available 24 hours a day, 7 days a week.
    • If you are deaf, or have a hearing or speech impairment, you can also call the National Relay Service on 133 677.
  • Department of Health or your state or territory health department

Vaccination information is also available in Easy Read , Auslan and other languages .

COVID-19 vaccinations at home for people with disability and carers

If you’re a person with disability or a carer, and you live in Victoria, you may be able to get your COVID-19 vaccine delivered to your home. 

You may be eligible if you:

  • have an injury, chronic health issue, or frailty affecting mobility 
  • have moderate to severe physical or psychosocial disability 
  • have moderate to severe mental health or behavioural issues not otherwise classified as a psychosocial disability 
  • are a carer for a person with moderate to severe disability.

To book your vaccine or to find out if you’re eligible, call the Victorian COVID-19 hotline on 1800 675 398. You can access an interpreter by pressing 0.

The hotline will put you through to your local Disability Liaison Officer. 

For more information on how to get your vaccine at home, including accessing the consent form, visit the Victorian Government website .

State and territory COVID-19 resources

State and territory information and resources to assist with vaccination bookings is available through the links below:





South Australia



Western Australia

COVID-19 temporary support measures

The NDIA has extended the following support measures to help participants and providers safely deliver and receive supports.

The NDIA will continue current arrangements and advise any future changes.

This page current as of
26 October 2021
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