For participants - coronavirus (COVID-19)

What is the NDIS doing to help participants?

Changes announced 27 April 2020

Changes announced 21 March 2020

  • NDIS plans to be extended by up to 24 months, ensuring continuity of support and increasing capacity of NDIA staff to focus on urgent and required changes to plans.
  • Face-to-face planning shifted to telephone meetings where possible
  • Action plan to ensure NDIS participants and their families continue to receive the essential disability supports they need.
  • Proactive outreach to high-risk participants and sharing of data with states and territories to ensure continuity of supports.
  • Financial assistance to providers to support retention of workers including advance payments, 10 per cent COVID-19 loading on some supports and changes to cancellation policies. 

The NDIA is working with the Department of Social Services (DSS), Services Australia and NDIS Quality and Safeguards Commission (NQSC) as well as health agencies to deliver on our Pandemic Plan in line with the Government’s Emergency Response Plan.

What can I do to prepare?

You should think about essential supports you need and consider the services you can't live without. 

Talk to your service providers and health professionals to develop a plan to ensure your own personal health and safety over the coming months.

    This page current as of
    27 April 2020