For participants - coronavirus (COVID-19)

What is the NDIS doing to help participants?

We have a number of temporary COVID-19 measures to support participants during the pandemic. This page has information on what we are doing to help participants. 

General measures

  • Action plan to ensure NDIS participants and their families continue to receive the essential disability supports they need.
  • Proactive outreach to high-risk participants and sharing of data with states and territories to ensure continuity of supports.

COVID-19 vaccination

  • All NDIS participants aged 12 years and over, their carers and support workers are eligible for the COVID-19 vaccine.
  • We are helping NDIS participants to access the COVID-19 vaccination by offering support coordinators and providers of personal supports additional funds to help you arrange your vaccination.
  • This payment is claimed directly from the NDIA and does not come out of your budget.
  • All Australians must give informed consent before having the COVID-19 vaccine. If you want, you are able to have someone support you in your decision making.
  • More information about COVID-19 vaccines for people with a disability is available on the Australian Government’s Department of Health website.
  • COVID-19 vaccination information is also available in Easy Read, Auslan and other languages .

Plans and plan reviews

  • NDIS plans may be automatically extended by up to 12 months, ensuring continuity of support.
  • Face-to-face planning shifted to telephone meetings where possible.
  • Increased flexibility within your budgets to purchase disability-supports.

Accessing the NDIS

Personal protective equipment (PPE)

  • Participants with a reasonable and necessary need for PPE when their disability worker is supporting them can use their NDIS funds to purchase PPE . 
  • Visit the health and safety page for more information on PPE.

One-off deep clean

  • If a participant has a support worker attending their home who later tests positive to COVID-19, then the participant will be able to access a one-off deep clean.

Assistive technology

  • Participants can use existing NDIS funds to buy low cost AT such as fitness equipment or smart devices to help access supports. 
  • More information about low cost AT for support continuity.

Supported independent living

  • To help participants living in supported independent living (SIL) during the COVID-19, we have introduced support items for cleaning services and higher intensity support.
  • We also have a new temporary support to help NDIS participants in SIL to access the COVID-19 vaccination
  • The COVID-19 vaccination is voluntary. Providers will only make vaccination appointments with your consent.

Meal preparation and delivery

  • If a participant living in an area with stay at home orders normally has a support worker help them prepare meals at home or help with grocery shopping, then the participant can use these funds to pay for meal preparation.  
  • This temporary flexibility is to help participants who want to reduce the risk of exposure to COVID-19 by having fewer support workers in their home, where possible.

Coronavirus (COVID-19) planning resource for people with disability

Collaborating 4 Inclusion has worked with the Australian Government Department of Health to develop a guide which helps people with disability to get the facts about coronavirus (COVID-19) and make a plan for how to manage the impact. 

It is important Australians with disability can make a coronavirus (COVID-19) plan that meets their needs. 

Visit the Collaborating 4 Inclusion website for further information. 

    This page current as of
    13 September 2021
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