For participants - coronavirus (COVID-19)

What is the NDIS doing to help participants?

We have made temporary COVID-19 measures to support participants during the pandemic. This page has information on what we are doing to help participants. 

General measures

  • Action plan to ensure NDIS participants and their families continue to receive the essential disability supports they need.
  • Proactive outreach to high-risk participants and sharing of data with states and territories to ensure continuity of supports.

Plans and plan reviews

  • NDIS plans to be extended by up to 24 months, ensuring continuity of support and increasing capacity of NDIA staff to focus on urgent and required changes to plans.
  • Face-to-face planning shifted to telephone meetings where possible.
  • Increased flexibility within your budgets to purchase disability-supports.

Accessing the NDIS

Personal protective equipment (PPE)

  • For participants living under restrictions, we have added PPE measures to keep you safe. Visit the PPE page for detailed information.

Assistive technology

Supported Independent Living

  • To support participants living in Supported Independent Living arrangements during the coronavirus (COVID-19) pandemic, we have introduced two new support items for cleaning services and higher intensity support.

The NDIA is working with the Department of Social Services (DSS), Services Australia and NDIS Quality and Safeguards Commission (NQSC) as well as health agencies to deliver on our Pandemic Plan in line with the Government’s Emergency Response Plan.

What can I do to prepare?

You should think about essential supports you need and consider the services you can't live without. 

Talk to your service providers and health professionals to develop a plan to ensure your own personal health and safety over the coming months.

Coronavirus (COVID-19) planning resource for people with disability

Collaborating 4 Inclusion have worked with the Australian Government Department of Health to develop a planning guide which helps people with disability to get the facts about coronavirus (COVID-19) and make a plan for how they will manage the impact of this situation. 

It is important Australians with disability can make a coronavirus (COVID-19) plan that is tailored to their capabilities and support needs. 

Visit the Collaborating 4 Inclusion website for further information. 

    This page current as of
    2 October 2020
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