For participants - coronavirus (COVID-19)

What is the NDIS doing to help participants?

We have a number of temporary COVID-19 measures to support participants during the pandemic. This page has information on what we are doing to help participants. 

General measures

We're continuing to help NDIS participants and their families receive the essential disability support they need and ensuring NDIS providers are equipped to offer these supports during the pandemic. 

We’ve introduced new measures and enhanced existing measures to temporarily strengthen NDIS supports in response to COVID-19. You can explore these measures below.

For further health information about COVID-19 in your location, we encourage you to refer to local health orders in your state or territory.

COVID-19 vaccination

  • The easiest way to access a COVID-19 vaccination and booster dose is by visiting the COVID-19 Vaccine Clinic Finder
  • The NDIA have partnered with the Pharmacy Guild of Australia to make it easier to access both the Moderna and AstraZeneca COVID-19 vaccine. NDIS participants can use this easy access link to book a COVID-19 vaccine
  • We are helping participants to access the COVID-19 vaccination and booster dose by offering some providers an additional payment to help you arrange your vaccination. This payment is claimed directly from the NDIA and does not come out of your budget.
  • All Australians must give informed consent before having the COVID-19 vaccine. If you want, you are able to have someone support you in your decision making.
  • More information for people with a disability about COVID-19 vaccines is available on the Australian Government’s Department of Health website.
  • COVID-19 vaccination and booster information is also available in Easy Read, Auslan and other languages .

Plans and plan reviews

  • NDIS plans may be automatically extended by up to 12 months, ensuring continuity of support.
  • Face-to-face planning shifted to telephone meetings where possible.
  • Increased flexibility within your budgets to purchase disability-supports.

Accessing the NDIS

Personal protective equipment (PPE)

  • Participants with a reasonable and necessary need for PPE when their disability worker is supporting them can use their NDIS funds to purchase PPE . 
  • Visit the health and safety page for more information on PPE.

One-off deep clean

  • If a participant has a support worker attending their home who later tests positive to COVID-19, then the participant will be able to access a one-off deep clean.
  • From 7 February 2022, providers can claim the cost of the one-off deep clean directly from the NDIA.

Assistive technology

  • Participants can use their existing NDIS funds to buy low cost AT such as fitness equipment or smart devices to help access supports. 
  • More information about low cost AT for support continuity.

Supported independent living

  • To help participants living in supported independent living (SIL) during the COVID-19, we have introduced support items for cleaning services and higher intensity support.
  • Eligible SIL participants can claim up to $12.50 for a rapid antigen test (RAT) when it is needed in order to safely live in their dwelling.

Meal preparation and delivery

  • NDIS participants in all states and territories who usually have a support worker help them prepare meals at home or help with grocery shopping, can use these funds to pay for meal preparation and delivery support.
  • This temporary flexibility is to help participants who want to reduce the risk of exposure to COVID-19 by having fewer support workers in their home, where possible.

Coronavirus (COVID-19) planning resource for people with disability

Collaborating 4 Inclusion has worked with the Australian Government Department of Health to develop a guide which helps people with disability to get the facts about coronavirus (COVID-19) and make a plan for how to manage the impact. 

It is important Australians with disability can make a coronavirus (COVID-19) plan that meets their needs. 

Visit the Collaborating 4 Inclusion website for further information. 

This page current as of
21 January 2022
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