Support for carers from other agencies
Department of Social Services (DSS)
DSS provides information and links to a range of services available locally and across Australia, including services for people with disability and those who provide care.
You can find more information on the DSS website about these topics:
Carer Gateway
Carer Gateway provides in-person, phone and online services and support nationally to help you in your caring role.
Carers can contact their local Carer Gateway service provider by calling 1800 422 737 (select option 1), Monday to Friday, between 8am and 5pm.
Supports and services include:
- support planning
- counselling, peer support and coaching
- tailored support packages (which may include access to planned respite, domestic assistance and support to participate in employment and education)
- information and advice
- help with accessing emergency respite
- assistance with navigating relevant, local services available to carers through federal, state and local government and non-government providers.
Note: Assistance to access Emergency Respite is available 24 hours a day and seven days a week by calling 1800 422 737 .
The Carer Gateway website also offers:
- an online peer support forum
- self-guided coaching and skills courses
- access to the national phone counselling service
- advice and information on other services available from the government and carer support organisations.
Carers Australia
Carers Australia is a national organisation that supports Australia’s carers. They work to improve the health, well being, resilience and financial security of carers.
You can find more information on the Carers Australia website
Services Australia
Services Australia have payments and services available to help carers and the person they’re caring for.
You can find more information on the Services Australia website about:
- caring for someone
- services and payments for carers
- other support
- getting support if you’re living with disability.