General questions

What is the difference between the WA NDIS and the NDIS?

WA NDIS is delivered by the Western Australia (WA) State Government, while the NDIS is an Australia-wide program delivered by the Commonwealth Government.

The nationally delivered NDIS which is available in other Australian states is now being made available to people across Western Australia in a phased manner.

What is the difference between transfer and transition?

Transfer refers to people who are in the WA NDIS moving to the national NDIS.

Transition refers to people who are currently receiving specialist disability support from the WA and Commonwealth Governments, as well as new participants entering the NDIS.

What’s the process for transition and what are the arrangements for people who are 65 years old?

People who do not have a WA NDIS plan and receive specialist disability services from the WA Government or other Commonwealth programs will transition into the NDIS at different times between July 2018 and July 2020, depending on where they live and the type of support they are receiving.

The NDIA will contact people who currently receive supports as their area is due to transition, or during transition. Existing supports will continue until you enter the NDIS.

People who are 65 years or older when their area transitions into the NDIS will not be eligible to access the NDIS. To ensure people who are over 65 are not disadvantaged, they will continue to receive their current supports and services under the continuity of support arrangements between the Commonwealth and WA Governments.

Questions from WA NDIS clients

How will people in the WA NDIS transfer to the NDIA?

WA NDIS Local Coordinators (LCs) are progressively contacting WA NDIS participants to confirm they give consent to move into the national NDIS and to transfer their WA NDIS plan to the NDIA. The consent can be made in writing, over the telephone or face to face.

The NDIA is notified when people give consent to transfer and then contact the person via phone to organise a time to discuss the transfer of their WA NDIS plan.

The transfer process involves information from WA NDIS plans being moved from WA’s systems to NDIA’s systems. 

Does the eligibility criteria differ across two different services?

The WA NDIS operates under State legislation which mirrors or effectively mirrors agreed provisions in the NDIA Act 2013. 

What is the format of the plan transfer meeting?

The NDIA contacts people who are transferring to ask how they would like to have the transfer meeting, who they would like to attend the meeting and where to have the meeting.

Based on a participant preference, a plan transfer meeting will be arranged with the participant and a NDIA planner. Some people may like to have the transfer meeting with a family member, service provider or their Local Coordinator present.

Individuals who have a WA NDIS plan and their providers can prepare for the transfer meeting by having information about the nature, duration and days when supports are provided available to share with the NDIA

How are providers linked to NDIS plans during the transfer process?

During the plan transfer meeting, the planner will discuss the participant’s current providers and, where there is no change, will make service bookings on behalf of the participant. 

If a participant decides to change providers, the NDIA will not create a service booking at the time of plan transfer. The NDIA will notify via an email to the participant’s service provider contact person that the participant will no longer be receiving their services.

Providers must be registered with both NDIA and the state to provide supports and services to NDIS eligible participants.

I am 65 years old and have a WA NDIS plan, will I transfer to the nationally-delivered NDIS?

People with disability, their families and carers will be provided with continuity of support that will ensure that the support they receive once the nationally-administered NDIS is introduced will enable them to achieve similar outcomes to the outcomes they were aiming to achieve prior to the introduction of the NDIS.

If you were under 65 years old when you became an existing WA NDIS participant, you will to transfer to the nationally-delivered NDIS to ensure continuity of disability supports and services.

If you do not meet NDIS access requirements, the NDIS can offer further support via Information, Linkages and Capacity Building (ILC) and the WA and Commonwealth Governments may provide you with the necessary supports you need dependent upon your personal circumstances.

Questions from providers

As a provider, how does the transition to the national NDIS affect me?

Providers need to register with the NDIA to provide services or support to participants.

Providers that do not have a current contractual arrangement with the Department of Communities, Disability Services (formerly Disability Services Commission) to deliver services to people with disability must submit an application for registration to join the Disability Services Provider Panel (DSPP). To download the registration application package search the Tenders WA website  under tender number DOCETA202012567. Applicants are encouraged to first register on Tenders WA . This ensures applicants will receive notifications of any updated information during the application process. For more information about the DSSP process please email

If a provider is registered to provide supports through WA NDIS and wants to provide supports through the NDIA, you will need to provide evidence of your registration on the DSSP - also known as an Award Letter.

At present AT suppliers need to register with the NDIA.

This page current as of
9 September 2020