Supported employment

Supported employment is a subset of NDIS employment supports that participants can purchase if they need higher intensity or more frequent on-the-job supports to pursue their employment goals.

Generally, the supports are greater than what may be reasonably provided by an employer through reasonable adjustments or with the support of the Disability Employment Services (DES) system.

A new pricing framework for supported employment

The NDIS is introducing a new supported employment pricing framework that will give participants greater choice and control about where and how they work and create new opportunities for providers and models of support.

Supported employment will no longer be defined by the nature of the workplace, but the intensity and frequency of support needed.

This means that participants will be able to purchase intensive or frequent on-the-job employment supports using their plan funding and use them in any setting including social enterprises, micro-businesses, open employment, self-employment and in an ADE. 

The new pricing framework introduces an hours based per participant model that: 

  • reflects the actual hours of support provided to the participant per week, which may include non-face-to-face work time if appropriate
  • will vary depending on the expected level of workplace supports a participant needs 
  • aligns NDIS funded employment support prices with NDIS funded community participation support prices.

Figure 1. New prices for supported employment providers

NB. These prices are subject to change as part of the NDIS annual price review.
Ratio of support worker to participants Weekday Saturday Sunday Public Holiday Afternoon Shift Night Shift
1:1 $54.95 $74.79 $96.62 $120.44 $60.41 $61.50
1:2 $28.53 $38.45 $49.36 $61.27 $31.26 $31.80
1:3 $19.72 $26.33 $33.61 $41.55 $21.54 $21.90
1:4 $15.31 $20.27 $25.73 $31.69 $16.68 $16.95
1:5 $12.67 $16.64 $21.00 $25.77 $13.76 $13.98
1:6 $10.91 $14.22 $17.85 $21.82 $11.82 $12.00
1:7 $9.65 $12.48 $15.60 $19.01 $10.43 $10.59

The new pricing framework is underpinned by our commitment to improve employment outcomes for Australians with a disability by giving them more choice and control over where they work and who supports them to achieve their employment goals.

Transitioning to the new pricing framework

There are around 20,000 people working at approximately 168 ADEs across Australia, with the majority of these being NDIS participants.

In order to support ADEs and NDIS participants who are employed by an ADE to prepare for these changes, we are releasing the unit prices well in advance of transition.

The new pricing framework for supported employment will not be implemented in NDIS price guides or plans until early 2020.

Detailed information and resources for participants and providers will soon be made available to support a smooth transition.

Participants are encouraged to contact their Local Area Coordinator or Planner if they have any questions.

Have your say

We are seeking written submissions for supported employment providers on how to implement the new supported employment framework. Find out more about how to have your say.

This page current as of
21 November 2019