How you register for the NDIS is dependent on where you provide services.
If you’re only operating in states and territories other than WA, you register with the NDIS Commission
If you’re only operating in Western Australia you first have to apply for a PRODA account , then register with the NDIA through the myplace provider portal.
- Access the PRODA step-by-step guide to learn how to sign up for a PRODA (Provider Digital Access) account on the myplace provider portal and resources page.
If you’re operating in states and territories other than WA, and also operating in WA, you must register with both the NDIS Commission and NDIA.
Registering in all states and territories except WA
The NDIS Commission is responsible for registering and regulating providers in ACT, NSW, NT, QLD, SA, Tas and Vic.
The NDIS Commission regulates the NDIS market, provides national consistency, promotes safety and quality services, resolves problems and identifies areas for improvement.
- Visit the NDIS Commission for more information.
Providers operating in all states and territories except WA will continue to interact with the NDIA for a range of functions including service bookings, payment requests, and viewing participants’ plans in the myplace provider portal.
Becoming a registered provider in WA
The NDIA is still responsible for the registration and regulation of providers in WA.
The NDIS Commission will commence in Western Australia on 1 July 2020.
Once you have submitted all required information, the NDIA will assess your application.
You will be notified if further information is required. If you don’t supply this information your application will not progress and/or will be rejected.
If your registration is successful, you will be sent a certificate of registration.
If your registration is not successful, you will be given the opportunity to re-apply.
If you have not passed the WA state Quality and Safeguards requirements, or have not provided evidence that you have met WA state Quality and Safeguards requirements, your registration will only be processed to the ‘pending state approval’ stage.
Once you provide evidence that you have complied with these requirements by uploading your acceptance letter to the myplace provider portal, your application can continue being processed.
Once you have received the certificate of registration you can start marketing your services in accordance with the Terms of Business, and engaging with NDIS participants to understand their goals, preferences and objectives.
It is important that providers read and understand the terms of business:
Choosing the right registration groups
Support items are grouped into registration groups. Different supports have different levels of risk associated with their delivery.
Grouping supports streamlines registration for providers, so they only have to register for the registration groups relevant to their business.
Support items in each registration group have similar quality and safeguarding requirements.
To understand the specific requirements of each registration group, read through the registration group tables and WA requirements sections in the Guide to Suitability for WA (PDF) (DOC).
For providers operating in all states and territories except WA, the NDIS Commission has jurisdiction over registration group requirements. For more information, visit the NDIS Commission website .
Providers should register with the registration group that most closely aligns to the service or support they want to deliver.
Descriptions of registration groups are in the Guide to Suitability for WA:
- Provider registration guide to suitability WA October 2019 (PDF 609KB)
- Provider registration guide to suitability WA October 2019 (DOCX 147KB)
Registration groups are generally categorised in one of five ways:
1. Specialist Disability Registration Groups
Examples include ‘assistance with daily life tasks in a group or shared living arrangement’, ‘group and centre based activities’, ‘management of funding for supports’, and ‘specialised supported employment’.
To register for Specialist Disability Registration Groups, providers must be registered as a specialist disability service, community care or Home and Community Care provider in the state where you want to deliver supports or services.
Providers in WA must submit evidence of this registration, approval and compliance issued by the jurisdiction. This evidence document must state the services that you are currently providing, or are authorised to provide under the NDIS.
2. Professional Registration Groups
Examples include ‘community nursing care for high needs’, ‘therapeutic supports’, ‘interpreting and translation’ and ‘hearing services’.
Providers registering for professional registration groups must have specific professional qualifications and experience.
Additional requirements apply for some services. Information can be found in the Guide to Suitability for WA or by visiting the NDIS Commission for all other states and territories.
3. Other Registration Groups
Examples include ‘assistance with travel/transport arrangements’, ‘assistance animals’ and ‘innovative community participation’.
These registration groups include ‘low-risk’ supports that do not require evidence of qualification or expertise for registration.
4. Home and Vehicle Modification Registration Groups
Examples include ‘home modification design and construction’ and ‘vehicle modifications’.
Providers must be appropriately licensed and accredited to modify participants' homes and equipment, ensuring participants are receiving value for money and quality services.
The expertise required to provide these supports is different to the expertise required to provide supports within specialist disability registration groups.
5. Assistive Technology and Equipment Registration Groups
Examples include ‘assistive products for household tasks’, ‘communications and information equipment’, ‘personal mobility’ and ‘vision equipment’.
Details on the relevant professions and professional qualifications or membership requirements, as well as expectations of experience in each of these categories, can be found in the ‘Professional Qualifications for NDIS Providers’ section of the Guide to Suitability for WA: