Price guides and pricing

NDIS Price Guide 2020-21

The NDIS Price Guide and Support Catalogue 2020‒21 have been updated to reflect the Annual Price Review and indexed prices as a result of the Fair Work Commission Annual Wage Review 2019‒20.

Participant plan funds were automatically indexed from 1 July 2020 to take into account the decision of the Fair Work Commission and movement in the Consumer Price Index. 

Price Guide COVID-19 response summary

The following temporary measures apply by area and timeframe.

Please refer to the Coronavirus (COVID-19) Response section of the NDIS Price Guide 2020-21 and Price Guide Addendum for more information.

The following measures are available nationally until 30 September 2020

Increased access to support coordination

Support items for support coordination have been temporarily duplicated in the Core Support Category – Assistance with Daily Life so participants can have greater access to support coordination services if needed.

Assistive technology (AT) 

Two support items are available so participants discharged from hospital have immediate access to AT needed to be safe at home for 6 months until their longer term AT and home modification needs can be assessed and an amended plan is in place.

One support item is available so participants can use Capacity Building funds to access low cost AT items associated with the delivery of their supports and in consultation with their existing support providers.

Supported independent living (SIL) providers

Two support items - cleaning services and additional supports - are available for participants living in SIL arrangements and have additional needs because the participant has been diagnosed with COVID-19.

The following measures apply to NSW and Victoria from 29 July to 30 September 2020 and to restricted areas of Queensland from 22 August to 30 September 2020

Supported independent living (SIL) providers

Two support items - cleaning services and additional supports - are available for participants living in SIL arrangements who:

  • have been diagnosed with COVID-19
  • are required to self-isolate or quarantine
  • are in isolation or quarantine while waiting for the results of a COVID-19 test or because of measures taken by government or medial authorities in response to the COVID-19 pandemic.

Low cost disability-related health consumables – personal protective equipment (PPE)

Participants who receive an average of at least 1 hour a day of face-to-face daily living supports can access up to $50 per week from their budget for PPE for their use when their support worker is supporting them.

PPE for support workers

Providers registered in the following registration groups can claim PPE for support workers up to $50 per worker per participant per day, for supports delivered in person:

  • 0104 High Intensity Daily Personal Activities
  • 0107 Daily Personal Activities
  • 0115 Assistance with Daily Life Tasks in a Group or Shared Living Arrangement.

Deep cleaning

Participants can access a one-time deep clean cost when a support worker who has visited their home has received a positive COVID-19 diagnosis.

Temporary changes to 30 June 2020

From 25 March 2020 to 30 June 2020, a 10 per cent temporary increase was applied to the price limits of 402 price controlled items in selected support categories.

These items were identified in the NDIS Support Catalogue 2019-20 with “Includes COVID Loading” in the description of the item.


From 25 March 2020 to 30 June 2020, the notice period for a short notice cancellation was temporarily increased.

    How pricing works

    The NDIA sets price limits for some supports to ensure they provide value for money for participants.

    Changes to prices are updated to respond to market trends and changes in costs and are generally identified through an Annual Price Review, with any new prices outlined in an updated price guide, effective 1 July each year. 

    The Pricing Reference Group helps guide NDIS price regulation activities and decisions.

    Refer to the Annual price review page for the latest updates. 

    Providers can also read the NDIA's Market position statements and recently released quarterly data on the performance of the NDIS.

    Understanding the Price Guide - for participants

    Understanding the Price Guide explains the key changes in the Price Guide and Support Catalogue and how they might affect participants, their families and carers.

    It’s important for participants to understand all of the prices they might be charged, so they can be confident of receiving value for money from their plan budget.

    Other information

    Please direct queries to your local NDIA Provider Engagement team or email the NDIA.

    This page current as of
    17 September 2020
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