Annual price review - consultation

The NDIS Annual Price Review 2020–21 is now underway. This Review will examine whether the existing pricing framework and other pricing related policies under the NDIS continue to be appropriate, or whether modifications are required.

As part of this process, the NDIA aims to identify options to improve the flexibility for participants to purchase supports to meet their goals, and where possible, reduce the administrative burden for providers.

Providers, as well as participants, their families and carers, community, peak bodies and other sector representatives are encouraged to provide feedback as part of the Review.

Annual Price Review 2020–21 Issues Paper

The Annual Price Review, as outlined in the Issues Paper, will consider:

  • Ways to increase flexibility for participants and reduce administrative burden for providers
  • Suggestions to improve the pricing framework, Price Guide and Support Catalogue to improve requirements under the NDIS
  • Price limits for 1:1 core supports such as how and where disability support workers are utilised, high intensity and standard services and considerations for time of day and day of week
  • Group-Based Supports price limits and how the cost of associated tasks should be applied
  • Capacity Building Supports:
    • the adequacy of current prices and indexation
    • whether different price limits might be appropriate for different times of day, or days of week.
  • Plan Management Supports 
    • and associated costs
  • Regional, remote and very remote areas
    • application of the Modified Monash Model to the NDIS
    • the costs of delivering services in outer regional areas 
  • Provider claiming 
    • Cancellations, provider travel and establishment fees. 

Read the Issues Paper to explore the current topics for consideration as part of the Review. 

Contributing to the Review

Download the Issues Paper (DOCX 244KB).

The NDIA would like to receive information and comment on all issues relevant to the Review’s Terms of Reference outlined in the Issues Paper. However, the Review is an opportunity for you to have your say on any NDIS pricing-related matters. Submissions do not need to cover every topic in the Issues Paper and do not need to be restricted to only matters raised in the paper. 

Providers are encouraged to include additional information in their submission, such as the nature of their organisation, the number of employees and clients, the types of services, and the locations of operation.

Submissions may be lodged via email or post. 

Submissions close at 12 midnight AWST, Sunday 2 February 2020.

Submissions can be lodged:


Annual Price Review, 
National Disability Insurance Agency
GPO Box 700

In addition to submissions received, the NDIA will examine and develop additional input to the Review through research and consultation with industry, community and government stakeholders.

The NDIA will collate feedback from these activities and will develop a draft report of findings, which will be published in early 2020, providing an opportunity for further feedback.

Recommendations for proposed pricing changes will then be presented to the NDIA Pricing Reference Group for consideration in April. 

The NDIA CEO and Board will review and approve any recommendations before announcing changes for implementation for 1 July 2020.

The Agency also plans to release the indicative NDIS Price Guide and Support Catalogue 2020–21 in May 2020, excluding any prices dependent on the Fair Work Commission decision.

Setting price limits is part of the NDIA’s commitment to build confidence and certainty for the provider market balanced with the need for NDIS participants to obtain reasonable value for money.

More information for providers

For further enquiries about the Annual Price Review, email or phone 1800 800 110.

Timeline of the Annual Price Review 2020–21

Date Activity
November 2019 Release Issues Paper and call for submissions
November 2019 to February 2020
  • Public submissions
  • Consultation with stakeholders
  • Working groups on review themes
February 2020
  • Release of draft findings and call for submissions
  • Release of preliminary findings of the Annual Temporary Transformation Payments Financial Benchmarking study
March 2020
  • Public submissions
  • Consultation with industry representatives
  • Working groups on review themes
By 31 May 2020 Release of NDIS Price Guide and Support Catalogue (all support items and policy finalised)
June 2020 Release of final prices, immediately after the Fair Work Commission's Minimum Wage Decision
1 July 2020 Implementation of new arrangements
This page current as of
28 November 2019