Are you an NDIS participant looking for support workers?

There are a number of matching platforms that can help you connect with support workers.

If the delivery of your supports has been disrupted or you are just looking for new support workers, or backup coverage – these businesses are ready to help you out. You might want to register now even if you don’t need support workers immediately.

Remember you can use your NDIS funding flexibly to meet your plan goals. Find more information about how the NDIA can help you find a support worker during the coronovirus (COVID-19) pandemic .

All support workers are subject to the NDIS Code of Conduct . To find out about your rights and the obligations of the NDIS providers or workers you choose to engage, go to the NDIS Commission’s website .

For more information about NDIS providers:

Provider workforce supply service

NDIS service providers concerned about workforce supply due to COVID-19 can now access a workforce concierge service.

The NDIA has engaged a peak body and membership association for staffing agencies, Recruitment, Consulting and Staffing Association (RCSA), to provide access to its members for surge workforce placements.

The service is available from AEDT 7 am to 6 pm Monday to Friday and includes out-of-business hours support for crisis response.

To use this service, providers can contact the RCSA Workforce Response team:

The RCSA Workforce Response team will confirm: 

  • provider workforce requirements 
  • provider’s regular agency has been unable to meet requirements 
  • there is no conflict with the provider’s existing commercial agreement.

The RCSA will review worker requirements against the RCSA member database. If a suitable match is found to meet the demand, RCSA will share the agency details in writing with the provider.  

The staffing agency will then contact the provider to discuss terms.

The workforce supply service is available nationally until Sunday 14 February 2021.

Disability supports matching platforms

These matching platforms have thousands of available and approved support workers across Australia.

These businesses can help you to:

  • post a job alert
  • search for workers
  • book workers
  • assist with on boarding staff.

If you need new support workers to fill staffing gaps – contact these businesses.

A number of the matching platforms have developed new models for working directly with providers, including helping the provider to maintain an ongoing relationship with the participant.

This information is subject to the NDIA disclaimer and is provided for your convenience only. The NDIA doesn’t endorse any third party platforms and there may be additional providers not listed. You should seek appropriate independent advice that takes your circumstances into consideration and evaluate service offerings carefully. The NDIA doesn’t accept liability for any claims or losses arising directly or indirectly from services provided by third party platform providers.

Are you looking for a new, rewarding job in disability services?

There are disability support businesses looking for enthusiastic, capable staff.

Workers are needed to provide disability supports, especially in-home personal care and support. These matching platforms are looking for people with lots of different skills and experiences, working both directly for a participant or for a registered provider.

If you are interested in a career in the disability sector or looking to expand the number of hours you work in it, there are matching platforms and providers ready to help you do just that.

Remember, workers are required to meet certain obligations when they deliver NDIS supports and services.

You can learn more at the NDIS Commission website .

For more information on other job opportunities available at this time please visit the Department of Education, Skills and Employment  jobs hub.

This page current as of
16 December 2020
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