This page explains some of the recent pricing changes and how those changes might affect you, your family and your carers.

It’s important to understand all of the prices you might be charged by your providers, so you can be confident you are receiving value for money from your plan budget.

Learn more about NDIS Pricing Arrangements and Price Limits and who needs to follow them.

You should be aware of your rights and you must have the opportunity to discuss any changes to prices you pay providers.

Below, we have explained what each change means and how it may affect you.

Adjusting your current funds

What has changed?

In the past, any funds in your plan at the end of the financial year – 30 June  –  were adjusted for new price limits. This year your plan will not be adjusted for pricing changes. 

How does it affect me?

If you usually spend all of the funds in your plan, and your plan end date is close, this might affect you. We have a process in place to monitor plan utilisation and identify participants who are likely to utilise their entire funded supports before their plan end date. We will ensure participants continue to receive supports without disruption. If you have any concerns about your plan funds, contact us for a plan review.

Increase in price limits for disability support workers

What has changed?

The minimum wage and the employer superannuation percentage increased on 1 July 2021.

How does it affect me?

These increases are factored into the new NDIS price limits for disability support workers, so  your provider may want to talk to you about increasing the cost of some of your supports.

Increase in specialist disability accommodation price limits

What has changed?

The Consumer Price Index increased by 1.1% in March 2021. The NDIA is increasing SDA price limits and SDA refurbishment thresholds by 1.1%.

How does it affect me?

From 1 July 2021 your provider can start charging up to the new SDA price limits if your service agreement says they can. Your provider must get your agreement to change the existing service agreement and any service bookings.

Claiming for more than one worker or therapist

What has changed?

We have added an explanation to the pricing arrangements to make it clear that your provider can claim for the time of more than one worker or therapist when delivering a support.

How does it affect me?

Sometimes you might be paying for 2 support workers for 1 type of support. For example, when several of your therapists have a discussion about your supports or your support worker is handing over to another worker. Before you are charged, your provider should explain what you are being charged for.

Prepayments

What has changed?

Providers can now claim prepayments for some supports without written approval from the NDIA.

How does it affect me?

If you have NDIA approval to purchase customised or high cost supports, your provider can ask you to pay a deposit or make a series of payments prior to the delivery of your support.

Support for providers helping participants in supported independent living (SIL) to access the COVID-19 vaccine 

What has changed?

We are now offering SIL providers who help you to get your COVID-19 vaccinations a one-off payment. This payment is for the administration costs of arranging your appointments and making sure you understand and consent to the vaccination.

How does it affect me?

If you want to get your COVID-19 vaccination, you should discuss your options with your provider. 

Your provider will claim the $150 directly from the NDIA, it does not come out of your plan. Other costs such as transport to your vaccination appointments and your support worker will be claimed from your plan.

PPE claiming for participants

What has changed?

If you receive 1 hour a day or more of face-to-face daily living support, you can claim up to $50 per week from your budget for face masks and personal protective equipment (PPE). This is for the PPE you need to use when your support worker is supporting you. 

This is to help keep you and your disability support workers safe, while you are receiving face-to-face supports to assist you with daily living.

How does it affect me?

If you need PPE items like face masks, face shields and gloves you can use your Core supports budget to purchase these items. 

If your NDIS funds are low, you can call us on 1800 800 110. 

Learn about other temporary COVID-19 supports available to you on the For participants - coronavirus (COVID-19) page.

This page current as of
15 July 2021
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