Remote Service Delivery Framework

The NDIS is for all eligible Australians with disability, no matter where they live.

We’re working to make it easier for people in remote communities to get the help they need.

We have worked with remote communities to develop the Remote Service Delivery (RSD) Framework. It highlights our focus to:

  • Work more with communities, not just individuals
  • Clarify roles to build stronger local connections
  • Use culturally safe and trauma-informed ways of working
  • Support people to connect with local services and providers
  • Track what we do and how it helps people with disability.

The RSD Framework aligns with our commitment to equity, inclusion and national initiatives, such as Closing the Gap , the NDIS Review and Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability

This approach gives people in remote areas, especially those without access to our Partners in the Community, a fair and consistent way to take part in the NDIS.

It’s part of our commitment to respectful, inclusive and community-led service delivery in remote communities.

We’ll soon publish:

  • The RSD Framework and accessible versions
  • Answers to common questions
  • Helpful links and resources.
     
This page current as of
3 May 2026